When you purchase wines with "Buy Now", 20% of the total purchase price will be charged to your credit card as soon as the transaction is made. The remaining 80% of the total purchase price will need to be settled by bank transfer to us within 7 business days.
Whenever you make a bid for a wine, 20% of your bid price will be reserved on your credit card as bid deposit (not charged). When your BID is accepted, this 20% will be charged to your credit card immediately. The remaining 80% will need to be settled by bank transfer within 7 business days.
Shipping Time of Overseas Offers
Overseas offers usually has a longer handling time after a trade is matched as the wines will have to be shipped to STOCKVINS for inspection before making it ready to release. This process takes 3 to 5 weeks. Please look the the description on the offer page and when you are checking out.
Free Temporary Storage
After a trade is matched and the payment is paid in full, your wines will be delivered to our facility for inspection. You will receive a ready to release notification via email or phone call when all payments are settled and the wines are ready. By then and within 30 days upon receiving the notice, you can pick up the order at our Pickup Center for free.
Request for Photos
You may request for photos of the wine you wish to buy, it can be arranged in most cases but it is not a guarantee. Wines marked with Special Condition (SC) already have photos ready for download on the offer description page. Photo taking requires additional fees. Please feel free contact our support.